At the heart of healthcare is caring for the well-being of your patients. For that, you need effective communications to make sure they feel cared for. Viatext’s All-In-One Messaging solution provides multiple ways, from email and mobile texting to voice broadcast, Facebook and Twitter, to keep your patients informed and reminded.

 

REDUCE MISSED APPOINTMENTS

Life happens, and so do missed appointments. Save time and money by scheduling automated text-message appointment reminders. By setting up SMS alerts in advance, you’ll minimize the time spent making courtesy calls and capture those valuable business opportunities.

KEEP PATIENTS INFORMED

Healthy living starts with good medical advice. Let your patients sign up through an online sign-up page to receive informative monthly e-newsletters. Even customize the email with helpful images and your logo. Send timely SMS notifications to remind them about check-ups and seasonal shots. And spread the word about special events, like fundraisers and other functions, via social media updates that fans and followers can share with their friends.

PERSONALIZED CARE

Patients feel better when you know them by name and their individual needs. Build trust by individualizing your communications. Send helpful SMS alerts to remind patients to take their medication. Use two-way messaging so that they can respond to your text messages with their questions or concerns. On special occasions, like holidays and birthdays, send a warm mobile eCard to remind them you’re there for them.

FACILITATE INTERNAL COMMUNICATION

Coordination is critical in running a healthcare organization. Keep your staff up-to-date with the latest information in real-time via SMS blasts. Send quick text messages to inform doctors and nurses of shift changes or other urgent announcements. For upcoming seminars and events, schedule periodic e-newsletters that can be delivered to specific groups, like doctors, nurses, technicians, or office staff.